Privacy Policy & Data Safety Declaration
Effective Date: June 27, 2026
Company Name: Soltelco
App Name: Soltelco App
Location: Hargeisa, 26 June, Road 1, Somalia
1. Overview
At Soltelco, we are committed to protecting your privacy. This document outlines how Soltelco App collects, uses, and safeguards user data. We ensure full transparency in accordance with Google Play Console Data Safety requirements.
2. Data We Collect
We only collect personal information that you provide to us directly or that is essential for the functionality of our application.
Personal Information Directly Provided by the User
- Name / Username: Collected for account creation and personalization.
- Email Address: Used for account management, authentication, and communication.
- Phone Number: Collected for user verification and support.
- Age: Collected to ensure users meet age requirements.
- Password: Collected securely for account authentication and security purposes.
Device Permissions & Access
Photo Gallery Access: The app requests access to your device's photo gallery exclusively to allow you to upload images/media within the application. We do not access your photos without your permission.
3. Tracking Technologies & Analytics
To improve your experience and measure application traffic, Soltelco App utilizes tracking and data collection tools:
- Cookies & Web Beacons: Used to maintain user preferences.
- Local Storage & Sessions: Used to ensure smooth in-app navigation and persist your logged-in status.
- Digital Analytics Software: We use tracking solutions (such as analytics software) to measure app traffic, performance, and usage trends.
4. How We Use Your Data
We utilize the collected information for the following specific purposes:
- Account Provision & Management: Creating and maintaining your secure user account.
- Payments & Billing: Processing one-time purchases or payments initiated by the user within the app.
- Communications: Sending transactional emails, support responses, or newsletters (which users can opt-in to receive).
- Customer Support: Responding to inquiries submitted through our official contact channels.
5. Third-Party Data Sharing & Advertising
- Data Sharing: We do not sell or rent your personal information to third parties. Data is only shared with trusted payment processors to fulfill your explicit transaction requests.
- No Social Logins: We do not integrate or use third-party social media providers (e.g., Facebook, Google, Twitter, GitHub, or LinkedIn Login).
- No Retargeting or Ad Pixels: We do not track users across the web for advertising, we do not show third-party ads, and we do not have the Facebook Pixel installed.
6. Children's Privacy
Soltelco App is not directed or offered to users under the age of 13. We do not knowingly collect personal information from children under 13.
7. Data Security & Storage
We employ industry-standard technical measures to secure your credentials and personal data. Your passwords are encrypted, and tracking mechanisms like local storage are safely managed within the secure sandbox of your device.
8. Contact Us
If you have any questions regarding this policy or how your data is handled, please contact us through the following channels:
